Privacy Policy

iSect is in development. The Early Access form on this site does work: when you send it, what you typed is sent to us and stored, together with your two text message choices and the exact wording you saw next to each one.

No text messaging program is running. We are not sending texts. If you give us your mobile number on the form we store it, along with your choices about texting, but nothing is sent to it.

This policy describes both what happens now and what we intend to do when early access opens, so that the two are never confused. We will update it again before anything else changes.

iSect is an assistant you reach by phone call, text message, and messaging apps. It is operated by [registered business name to be confirmed], at [business address to be confirmed].

You can reach us about privacy at [contact address to be published before launch].

The Early Access form on this site asks for the following, stores it, and asks for nothing beyond it:

• Your name.
• Your email address.
• Your mobile number.
• What you would use iSect for.
• An optional message, if you choose to write one.
• Your two text message choices, recorded separately, including when you decline.

We record the exact wording you saw next to each text message choice, and the version of that wording, so there is an accurate record of what you agreed to or declined.

Once the assistant itself is running, using it will necessarily involve the content of your requests, such as a reminder you ask for or an appointment you want booked. We will describe that handling here before it begins.

• Contacting you about your early access request.
• Setting up your number and answering your questions.
• Sending the service texts you asked for, if you asked for them.
• Sending marketing texts, only if you separately asked for those.
• Keeping a record of the choices you made, including declines.

We will not sell your information. We will not use your details for a purpose you have not been told about.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Giving us your mobile number is not the same as agreeing to be texted. The two text message choices on the Early Access form are separate from the number field, separate from each other, unchecked to begin with, and never required in order to send the form.

When texting is running, message frequency will vary, message and data rates may apply, you can reply STOP to stop texts, and you can reply HELP for help.

Running iSect will involve other companies, for example a database host, a telephony and messaging provider, and a language model provider. Each will only receive what it needs to do its part.

We will name the providers we actually use here before early access opens. We are not naming them now because the final set is [not confirmed] and listing a provider we have not committed to would be misleading.

Retention periods are [not decided yet, tracked as decision D14]. We are not publishing a period we have not committed to.

Records of text message consent, including declines, are kept as evidence of the choice that was made. That is a legal and carrier requirement rather than a marketing record, and it is kept separately from anything used to contact you.

Whether calls are recorded, and whether transcripts are stored, is [not decided yet, tracked as decision D13]. We will not record or store either without saying so here first.

• You can leave both text message boxes unchecked and still send the form.
• You can check one without checking the other.
• Once texting is running, replying STOP will stop it.
• You can ask us what we hold about you, and ask us to delete it.

Which specific legal rights apply to you depends on where you live, and the jurisdictions iSect will operate in are [not confirmed]. We will set those out here once they are.

iSect is not intended for children, and we do not knowingly collect information from them.

We will change this page as iSect is built, and the date at the top will change with it. Any change that affects text messaging will be reflected in the wording on the form itself, and previously recorded choices will keep the wording they were made against.

See also our Terms and Conditions.